Refund policy

Returns 

-You may return all products within 15 days (from the date you receive the items)of delivery for exchange or refund. The original bag and tag should be intact , not be damaged. We do not make a replacement if there is a problem with the size. Our size table are precise. PLEASE, measure the properly. 

-For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt. 

-Please note the following items cannot be returned or exchanged: lingerie, bodysuits, swimwear, jewelry, and accessories. 

-We do not accept returned items that were sent back by you directly without checking with us first. 

-Please do not make returns directly to the address on the package received. only send to the address that our customer service provided. 

-Refunds will be issued back to the original form of payment that was used to place your order. Please allow 24 hours with PayPal and 7-15 business days with credit card for your refund to appear. 

-The original shipping fee and insurance are non-refundable. 

We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns you will be made at your own cost.

E-mail: info@misseva.store